Custom Communications supports both vendor and direct billing through a variety of tools and services. We ensure that benefit providers receive the right data in the right format for active, retired or leave of absence employees. We can generate invoices and consolidated bills, and provide online access to provider invoices.

For employees on leave and retirees who continue health or other insurance coverage on a self-pay basis, Custom Communications can provide a range of services, including notifications, mailing and distribution, termination processing and customer access to a toll-free support phone line.